Jun 232004
 

Our Internet access is on the fritz as of sometime yesterday. It’s unclear if it’s the cable modem itself or a problem somewhere in the line between it and Time Warner. The end result is that it’s not maintaining a signal (the sync and ready lights won’t stay lit). In calling for support, I had to re-dial through a busy signal for 5 minutes only to be on hold for another 15 to finally be told that they couldn’t send anyone out until Friday. On top of that, they can’t give a time frame for when the tech will visit on Fridays for some reason. They’re supposed to call the wife’s cell phone 30 minutes before they’re going to come. We’ve had to get the cable line outside the house reconnected in the past due to something cutting into the line. Do squirrels eat coaxial cable?

 Posted by on June 23, 2004 at 7:54 pm

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